Systems Active & Monitored 24/7/365

Expert IT Support.
Engineered for growth.

We act as your local, hands-on IT department, protecting your infrastructure and managing your cloud infrastructure. Zero tiers. Just direct access to senior systems architects.

InfraEdge Core Engine LIVE
UPTIME // 30D 99.97%
P1 RESPONSE <15m
ENDPOINTS MONITORED
ALERTS TODAY 0 CRITICAL
Endpoint Protection Secured
Cloud Backup Running
Firewall / Gateway Active
M365 Services Operational
Network Monitoring Active
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Complete IT Coverage,
Not Just Break-Fix

We systematically manage and monitor every layer of your IT environment to eliminate issues before they disrupt your team.

Managed IT Services

Full-stack IT management covering endpoints, servers, networks, and users. Proactive monitoring and maintenance without the corporate bureaucracy.

  • 24/7 Monitoring & Alerting
  • Patch Management
  • Asset Lifecycle Management
  • Monthly Health Reports
Request Support Consultation →

Network & Infrastructure

Design, deploy, and manage highly resilient business networks. From structured cabling and enterprise Wi-Fi to secure firewalls.

  • Firewall & Gateway Management
  • SD-WAN & Connectivity
  • Wi-Fi Design & Deployment
  • Local Network Audits
Request Network Audit →

Cloud & Microsoft 365

Migrate, optimize, and manage your cloud infrastructure smoothly.

  • M365 Setup & Licensing
  • Cloud Backup Solutions
  • Migration Management
Discuss Microsoft 365 Options →

VoIP & Telephony

Crystal-clear, cloud-hosted business phone systems tailored for modern flexible working.

  • Cloud VoIP Deployment
  • Virtual Numbers & Routing
  • Hardware & App Provisioning
Quote Telecoms Setup →

Automation & AI Workflows

Streamline repetitive administrative tasks using smart internal AI integrations and custom automations.

  • Process Automation
  • Generative AI Tool Setup
  • Internal Workflow Optimization
Explore Automation Scopes →

Cyber Essentials Readiness

We audit and prepare your entire business infrastructure to easily pass UK Cyber Essentials and Cyber Essentials Plus certifications.

  • Vulnerability Assessments
  • Endpoint Security Hardening
  • Certification Audit Readiness
Check Certification Readiness →
Live Infrastructure Status Online
99.97% Uptime SLA
<15m P1 Response
NCSC Aligned
Uptime history — last 90 days
Systems Architects No Offshore 30-Day Rolling Fixed Pricing

Resilient Infrastructure.
Zero Distractions.

We build and monitor secure, high-performance network environments tailored for growing businesses. By combining proactive performance tracking with automated failover systems, we ensure your team stays connected, protected, and fully operational without costly disruptions.

No offshore call centres

Every member of our engineering team is trained in-house, certified, and familiar with your business setup.

Fixed monthly pricing

No surprise invoices. Your IT costs are predictable, budgetable, and covered — no matter how many tickets you raise.

Vendor-agnostic approach

We recommend what's right for you, not what earns us the biggest margin. We work with all major vendors.

Guaranteed response times

SLAs written into your contract. P1 critical issues get a response in under 15 minutes, guaranteed.

UK Cyber Essentials Alignment
ISO 27001 Framework Alignment
Modern Cloud Infrastructure Architecture

From Conversation to
Covered in Days

No disruptive migrations. No months-long onboarding. We slot in around your operations.

01

Free IT Assessment

We audit your current setup — infrastructure, security posture, and pain points — at no cost. You'll get a clear picture of where you stand before signing anything.

02

Tailored Proposal

Based on your needs, we put together a service package with fixed pricing. No generic tiers forced on you — your contract reflects your actual business.

03

Smooth Onboarding

We handle the transition from your current setup or provider. Our onboarding team documents your environment, deploys monitoring tools, and introduces your account manager.

04

Ongoing Partnership

Quarterly reviews, strategic roadmapping, and continuous improvement. We grow with your business and make sure your IT always supports your goals.

Simple, Transparent Pricing

Simple, Transparent Pricing. Per-user, per-month billing. No setup fees. No hidden costs. Cancel with 30 days’ notice.

Monthly Annually Save 20%
Essentials
£ 28 /user/mo

For growing businesses that need solid IT foundations.

  • 24/7 monitoring & alerting
  • Patch management
  • Helpdesk (business hours)
  • Antivirus / EDR
  • Monthly reports
  • 24/7 helpdesk
  • Dedicated account manager
Get Started
Bespoke
Custom

For complex environments and regulated industries.

  • Everything in Professional
  • vCISO / vCTO advisory
  • SIEM & SOC integration
  • Compliance management
  • Custom SLAs
  • Unlimited on-site visits
  • Dedicated engineer(s)
Talk to Us

Flat-rate pricing with absolute transparency. Tailored for teams of 5 to 100 users. Rolling 30-day commitments

Engineers, Not Account Reps

Our team is built from the ground up to provide direct engineering access without corporate tiers or call loggers. We don't outsource, and we don't offshore. When you contact InfraEdge, you bypass the account managers and speak directly to a capable systems architect who actually knows your infrastructure environment inside out.

24/7/365
Systems Monitoring & Support Coverage
<15m
Average Response Time Guarantee
100%
CERTIFIED SYSTEMS ARCHITECTS

Frequently Asked Questions

Got questions? We've got answers. If you can't find what you're looking for, feel free to contact us.

Let's Talk About
Your IT

Fill in the form and one of our lead systems architects will be in touch within one business day. No sales pressure — just an honest conversation about your needs.

Head Office Office S3 D
33 Bellingham Dr
Newcastle upon Tyne
NE12 9SZ
Support Hours 24/7 for managed clients · Mon–Fri 8am–6pm general enquiries

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