Microsoft 365 Support for Small Businesses in Newcastle
We help set up, manage and secure Microsoft 365 so your email, files and business accounts stay secure, organised and easy to manage.
Microsoft 365 without the confusion
Microsoft 365 can handle email, files, collaboration, identity and security, but it still needs to be set up and managed properly. InfraEdge helps small businesses get the essentials right without unnecessary complexity.
Whether you are starting from scratch, tidying up an existing setup or need ongoing administration, you get direct help with the parts of Microsoft 365 your business actually uses.
What we can help with
Microsoft 365 setup
Help choosing the right setup for your business and getting accounts configured properly.
Email and user accounts
Create, update and remove users, mailboxes and permissions as your business changes.
MFA and account security
Configure multi-factor authentication and basic account security controls.
OneDrive
Help organise and secure business files for individual users.
SharePoint
Set up practical shared document areas for teams that need central access to files.
Permissions and access
Review who can access what and help remove unnecessary access.
Device access
Help connect and manage supported business devices accessing Microsoft 365.
Microsoft 365 backup options
Review and configure third-party backup options where additional protection is required.
Common reasons businesses contact us
Get business email, accounts and security configured properly from the start.
Fix confusing permissions, old accounts, security gaps or inconsistent settings.
Add and remove users cleanly as your team changes.
Strengthen MFA, administrator access and account security.
Get help with the routine changes that come with running Microsoft 365 day to day.
Microsoft 365 for small businesses
InfraEdge supports Microsoft 365 environments ranging from one-user businesses through to growing small teams.
Get professional email, secure accounts and cloud file access without managing everything yourself.
Keep users, permissions, email and shared files organised as the business grows.
Help users work securely from different locations using Microsoft 365.
Set up appropriate access without giving unnecessary permissions.
Keep Microsoft 365 secure
Microsoft 365 security starts with the basics being configured properly. InfraEdge can help review MFA, administrator access, user permissions and other practical controls that reduce avoidable risk.
- ✓ MFA configuration
- ✓ administrator account review
- ✓ user and permission reviews
- ✓ secure account setup
- ✓ device access controls where applicable
- ✓ account removal when staff leave
Please note: proper configuration is essential, but Microsoft 365 alone does not provide complete cyber security for your entire business.
Microsoft 365 backup options
Microsoft 365 includes resilience features, but many businesses choose a separate backup service for additional recovery options. InfraEdge can help review your requirements and configure an appropriate backup solution where needed.
Note: Microsoft's native retention features are not a complete replacement for a dedicated backup service.
Ongoing Microsoft 365 support
Microsoft 365 administration can be included as part of InfraEdge Managed IT Support, or provided for one-off changes and projects.
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Managed support from £149 + VAT per month for small setups
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One-off remote support from £50 + VAT per hour
Prices exclude VAT and third-party software, licences and hardware unless stated otherwise.
Why InfraEdge
Get help from someone who gets to know your Microsoft 365 setup.
Understand what is being changed and why without unnecessary Microsoft terminology.
Focus on sensible controls such as MFA, permissions and administrator access.
Use InfraEdge for ongoing administration or one-off Microsoft 365 work.
Frequently Asked Questions
Yes. InfraEdge can help configure users, business email, MFA, permissions, OneDrive and other Microsoft 365 services you actually need.
Yes. We can review and support an existing Microsoft 365 environment, including users, security settings, permissions and routine administration.
Licence arrangements can be discussed as part of your setup or support proposal. Microsoft licence costs are separate unless specifically included.
Yes. We can help with MFA, administrator access, account security, permissions and other practical Microsoft 365 security controls.
InfraEdge can help review and configure third-party Microsoft 365 backup options where additional recovery protection is required.
Need help with Microsoft 365?
Whether you are setting it up, fixing an existing problem or need ongoing administration, InfraEdge can help you get it working properly.